Legal

Terms of Service

Last updated: 23 November 2025 · Rollify — Pacini Holdings Pty Ltd

Welcome to Rollify. These Terms of Service govern your access to and use of the Rollify website and software platform at rollify.com.au and app.rollify.com.au, operated by Pacini Holdings Pty Ltd (ABN 75 688 665 456) (“Rollify”, “we”, “us”, “our”).

By accessing or using Rollify, you agree to these Terms. If you do not agree, you must not use our website or platform.

1. Eligibility

To use Rollify you must be at least 18 years of age, provide accurate registration information, and use the platform lawfully and in accordance with these Terms.

2. Cookies

Rollify uses cookies to improve your experience. By accessing the platform you consent to the use of required cookies. Cookies may be used to operate essential functions, personalise your experience, store preferences, enable analytics, and support marketing. Some cookies are essential and do not require consent. Optional cookies may be accepted or declined. Third-party embedded services may set their own cookies.

3. Licence & Acceptable Use

Rollify grants you a limited, non-exclusive, non-transferable licence to access and use the platform for your internal business purposes. All intellectual property in the website, platform, code, and content remains the property of Rollify.

You must not:

Copy, republish, sell, rent, or sub-license Rollify content or code

Reverse-engineer or attempt to extract backend code or proprietary data

Access or attempt to access another tenant’s data

Upload malicious content, scripts, or harmful code

Use the platform for unlawful, harmful, fraudulent, or abusive purposes

4. Google Authentication

If you sign in using Google OAuth, Rollify receives only your name, email address, and Google account ID. We do not access your Gmail, Drive, contacts, photos, calendar, or password. This information is used solely to create and authenticate your Rollify account. You may revoke access at any time via myaccount.google.com/permissions.

5. Subscriptions, Payments & Billing

Rollify is a subscription-based SaaS platform. By subscribing you agree that:

Payments are processed securely through Stripe

Subscription fees renew automatically unless cancelled before the renewal date

Fees are non-refundable, including for partial billing periods, except where required by Australian Consumer Law

Pricing may change with reasonable advance notice provided via email

Failure to pay may result in account suspension or termination

6. Data Ownership

You own all business and customer data you enter into Rollify — quotes, invoices, customer records, and job information. Rollify does not claim ownership of your data. You grant us a limited licence to store and process your data solely to provide the platform service. Full details are in our Privacy Policy.

7. Platform Availability

We aim to provide reliable uptime but do not guarantee uninterrupted or error-free service. Planned or unplanned maintenance may occur. We will endeavour to provide advance notice of significant outages where possible. Rollify is not liable for losses resulting from service interruptions.

8. Termination & Cancellation

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period. We may suspend or terminate accounts for violations of these Terms, fraud, security threats, or non-payment.

Upon termination, your access to the platform is removed. You may request an export of your data within 30 days of termination, after which data may be deleted.

9. Indemnification

You agree to indemnify and hold Rollify and its directors, employees, and agents harmless from any claims, losses, or expenses (including legal fees) arising from your misuse of the platform, violation of these Terms, breach of applicable laws, or improper handling of customer data.

10. Limitation of Liability

To the maximum extent permitted by law, Rollify excludes all implied warranties. Rollify is not liable for loss of profits, revenue, data, business interruption, or indirect or consequential damages. Rollify is not responsible for failures caused by third-party services including Stripe or third-party hosting providers.

Our total liability to you in connection with these Terms is limited to the total subscription fees paid in the previous 3 months.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under the Australian Consumer Law.

11. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms is intended to exclude, restrict, or modify any right or remedy you may have under the Competition and Consumer Act 2010 (Cth) or any equivalent State or Territory legislation.

12. Intellectual Property

All software, branding, user interface, documentation, and content is the property of Rollify. You may not copy, redistribute, or repurpose any part of the platform without written permission. Use of our trademark or logo requires prior written consent.

13. Dispute Resolution

In the event of a dispute, you agree to first contact us at support@rollify.com.au and allow 14 days for us to attempt to resolve the matter before pursuing any formal proceedings. These Terms are governed by the laws of New South Wales, Australia. Disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

14. Changes to These Terms

We may update these Terms from time to time. Where changes are material, we will notify you by email at least 14 days before they take effect. Continued use of Rollify after that date constitutes acceptance of the updated Terms.

Questions about these Terms?

support@rollify.com.au →